Dust Diva

terms-of-service

Dust Diva Terms and Conditions

Effective Date: August 12, 2026

Welcome to Dust Diva LLC (“Dust Diva,” “we,” “our,” or “us”). By accessing our website, requesting an estimate, scheduling services, or communicating with us, you agree to these Terms and Conditions.


1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions and our Privacy Policy.

If you do not agree with these terms, please do not use our website or services.


2. Services

Dust Diva provides residential, vacation rental, move-in/move-out, deep cleaning, recurring cleaning, commercial cleaning, and related cleaning services.

All estimates are subject to change based on the actual condition of the property, requested services, accessibility, and any additional work requested.


3. Scheduling & Cancellations

Appointments are subject to availability.

If you need to cancel or reschedule an appointment, please notify us as soon as possible.

Cancellation fees may apply in accordance with your service agreement or estimate.


4. Estimates & Pricing

Quotes provided through our website or by phone are estimates only.

Final pricing may vary based on:

  • Property condition

  • Additional requested services

  • Time required to complete the work

  • Changes requested after work begins


5. Payments

Payment is due according to the terms stated on your invoice or service agreement.

We accept approved payment methods including credit and debit cards and other electronic payment methods made available at the time of payment.

Late payments may be subject to additional fees where permitted by law.


6. SMS Terms of Service

By providing your mobile phone number and expressly opting in, you agree to receive SMS text messages from Dust Diva regarding:

  • Cleaning estimates

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Technician arrival notifications

  • Customer support

  • Invoices and payment reminders

Message frequency varies depending on your interaction with Dust Diva.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

For assistance, reply:

HELP

You may also contact us directly using the contact information below.

Consent to receive text messages is not a condition of purchasing any goods or services.


7. Electronic Communications

By communicating with Dust Diva electronically, including through email, SMS, or our website, you consent to receive electronic communications from us regarding your services and account.


8. Customer Responsibilities

Customers agree to:

  • Provide accurate contact information.

  • Ensure reasonable access to the property.

  • Secure valuables and fragile items.

  • Notify Dust Diva of any hazards or special instructions before service.


9. Limitation of Liability

Dust Diva shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services except as required by applicable law.

Our liability shall not exceed the amount paid for the specific service giving rise to the claim.


10. Intellectual Property

All website content, logos, graphics, photographs, trademarks, and written materials are the property of Dust Diva LLC and may not be copied or reproduced without written permission.


11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


12. Changes to These Terms

Dust Diva may update these Terms and Conditions at any time.

Changes become effective when posted on this page.

Continued use of our website or services constitutes acceptance of any revised Terms.


13. Contact Information

If you have questions regarding these Terms and Conditions, please contact us.

Dust Diva LLC

5630 S Hwy 95, Suite 6

Fort Mohave, AZ 86426

Phone: (928) 296-2860

Email: info@dustdiva.biz

Website: https://dustdiva.biz


Last Updated: August 12, 2026