Dust Diva Privacy Policy
Effective Date: August 12, 2026
Dust Diva LLC (“Dust Diva,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, request a quote, schedule services, or communicate with us by phone, email, or text message.
Information We Collect
We may collect the following information when you interact with Dust Diva:
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Name
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Email address
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Mobile or telephone number
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Service address
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Billing address
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Payment information (processed securely through third-party payment processors)
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Information about your requested cleaning services
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Communications between you and Dust Diva, including emails, phone calls, and text messages
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Website usage information collected through cookies and analytics tools
How We Use Your Information
We use your information to:
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Provide estimates and cleaning services
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Schedule and confirm appointments
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Send appointment reminders and service updates
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Respond to customer questions and support requests
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Process invoices and payments
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Improve our services and customer experience
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Send promotional offers only when you have opted in to receive them
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Comply with legal obligations
SMS Communications
By providing your mobile phone number and expressly consenting to receive text messages, you agree that Dust Diva may send SMS messages related to:
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Cleaning estimates
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Appointment confirmations
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Appointment reminders
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Scheduling updates
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Technician arrival notifications
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Invoices and payment reminders
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Customer service communications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly.
Your consent to receive text messages is not a condition of purchasing any goods or services.
How We Share Information
Dust Diva does not sell, rent, or trade your personal information.
We may share information only with trusted service providers who assist us in operating our business, including:
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Payment processors
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Scheduling software
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Customer relationship management platforms
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Email and SMS communication providers
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Technology service providers
These providers are permitted to use your information only to perform services on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.
Cookies and Analytics
Our website may use cookies and similar technologies to:
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Improve website performance
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Understand visitor behavior
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Measure marketing effectiveness
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Enhance your browsing experience
You may disable cookies through your browser settings, although certain website features may not function properly.
Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Delete your personal information where permitted by law
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Opt out of marketing communications
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Withdraw SMS consent at any time by replying STOP
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website and business may utilize third-party platforms including payment processors, scheduling software, customer communication systems, and analytics providers. These providers maintain their own privacy policies governing their services.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Dust Diva LLC
5630 S Hwy 95, Suite 6
Fort Mohave, AZ 86426
Phone: (928) 296-2860
Email: info@dustdiva.biz
Website: https://dustdiva.biz
Last Updated: August 12, 2026